GETTING STARTED

What is BITOKEN?

BITOKEN is a trading platform for Bitcoin, Litecoin and Altcoins with many advanced features including margin trading, exchange and margin funding, Online stores.

What are the account types and which should I choose?

Trader:  

This account type allows access to margin trading, exchange and margin funding

Exchange: This account type allows access to exchange and margin funding
Deposit: This account type allows access to margin funding

User: This account type allows access to buying , selling , transferring , Exchange& purchasing of goods &services using Digital  currency.

Can I change my account type later?

No you cannot change or visit Account Settings page

How can I take advantage of BITOKEN's features even if I don't feel like buying any Bitcoin or Litecoin?

You can open a Deposit account and provide margin funding in AED to other BITOKEN traders. See Margin Funding.

You can open an user account to trade or exchange your Digital currency, to purchase goods or services from the listed merchants.

I would like to simply buy and/or sell Bitcoin, what should I do?

You can open an Exchange account and use the “Exchange” tab of BITOKEN.

Security

How secure is BITOKEN?

We take security very seriously. We pride ourselves on being the most secure Bitcoin exchange.

Where are your servers located?

Our servers are located in HK& USA.

How long do I stay logged in to BITOKEN?

Our servers will expire your session after 30 minutes of inactivity. You will then be required to log in again.